Create targeted marketing campaigns your customers love

DDretail in a nutshell

Data readiness

We assess your data quality. We clean, structure and prepare your data for state-of-the-art omnichannel CRM


We implement and train you on this leading retail CRM solution. So that you can strategize in the morning and run campaigns in the afternoon

Deliver success

Once you’re on Voyado the journey to success can begin. We are here to guide you to success at every step of the way

When customers fall in love with your brand – that’s customer loyalty

To give your customers the best, most relevant experience, you need to get to know them. And there is only one way to do it – through customer data. Voyado gives you the data, the insights, and the tools you need to communicate with pure preciseness.

Want to know more about why Voyado is the best platform for retailers looking to grow their business?

Voyado reaches 75 Millions customers

Why Voyado?

Here’s why our customers chose Voyado

CRM tailored for retail
Tailored for retail

You won’t find a better platform to increase customer loyalty in retail. And we say that with confidence because we’ve been focusing solely on retail together with Voyado.

CRM that is easy and fun to use
Easy and fun to use

It’s important for us that Voyado is used by our customers – without you having to pay for consultants. That’s why this powerful platform is super easy to use. Plus, customers say it’s really fun to use! Strategize in the morning and execute in the afternoon, that is what Voyado will deliver.

CRM that makes your customers shine
The care and support

The reason we’re mentioning the true care and support we will give you as our customer – is because of the simple fact that it’s 100 % true. Our values are heavily grounded in taking care of our customers and make you shine.

One platform – with the power of six

We want you to know that when you’re using Voyado as your customer loyalty platform, you will find yourself in a world of possibilities. Six areas of possibilities to be precise.

This is the heart of Voyado. It’s where the customer data is collected and stored. Create segmented lists based on emails opened, transactions that have been made, earned bonuses, and much, much more. Read more about the CDP.

Based on data and results, you’ll get tailored insights reports. They’re already in the system when you set it up – ready to be filled with data and give you the insights you need to find lucrative business opportunities.

It’s all about being relevant. Set up emails that will be sent automatically to your customers based on what kind of action they’re taking. Build the emails with super easy drag and drop functions and A/B test for ultimate results.

Based on all of our AI-powered features, you’ll get prediction scores showing, for example, favorite brands, how long a customer stays loyal, and a prediction of a specific customer lifetime value – all for you to stay proactive and predict your customer’s next move.

Save valuable time by setting up just one single email – that will appear differently in your customer’s inbox. You can choose to show certain parts of the email to females over the age of 30. Just to mention one segmentation.

Think about what’s important for your business to reach customer loyalty. Do you want to hand out rewards, checks, levels of membership, or create gamification campaigns? Yep, you’ve got the options to work with these in Voyado.
Logo DDretail_Donkerblauw

DDretail B.V.
Lage Naarderweg 45-47
1217 GN Hilversum
The Netherlands
Call +31 (0)85 303 56 58


KvK: 81883579